Terms & Conditions
General Terms and Conditions of Sale and Delivery
1. Purpose
These general terms and conditions of sale are intended to inform any potential consumer about the conditions and methods under which the seller proceeds with the sale and delivery of ordered products and to define the rights and obligations of the parties. By ordering a product, the Buyer fully accepts these general terms and conditions of sale.
2. Company Information
The company Race2Podium manages sales through its website. Contact information is available in the “Contact” section of the website.
3. Access to the Site
The Buyer is responsible for setting up the necessary computer and telecommunication means to access the website. The Buyer bears the telecommunication costs incurred when accessing the Internet and using the site.
4. Formation of the Contract and Orders
4.1 Prices: Selling prices of products are indicated in Euros and are those in effect at the time the order is placed. Prices do not include shipping costs unless stated. Prices include applicable taxes.
4.2 Product Characteristics & Availability: Buyers may view essential product characteristics before ordering. Offers are valid while stocks last. Race2Podium reserves the right to modify product assortment and images are indicative only.
4.3 Order: Any order implies full acceptance of these terms. Orders are confirmed by email. Sale is final after confirmation and full payment.
5. Payment
Full payment is required at the time of order. Orders are payable in Euros. Accepted payment methods: credit card (Mastercard, Visa) and bank transfer. Race2Podium may request proof of identity for credit card payments. Non-payment may suspend delivery.
6. Product Selection
The Buyer selects products based on their needs. The Buyer is responsible for assessing compatibility of ordered products with their own equipment and may seek advice if needed.
7. Delivery and Receipt
Products are delivered to the address provided by the Buyer. Partial deliveries may occur. Standard shipping costs apply depending on order amount and delivery method. Free shipping thresholds are indicated on the website. Delivery times vary based on destination and shipping method.
8. Product Availability
If a product is unavailable, the Buyer will be informed and may receive a product of equivalent quality and price. Otherwise, a refund will be issued within 30 days of payment.
9. Right of Withdrawal
The Buyer has a period of fourteen days from receipt to return products at their own expense. Products must be returned in original, resalable condition. Refunds are made using the original payment method or a voucher.
10. Retention of Ownership
Ownership of products remains with Race2Podium until full payment is received. Risks of loss, theft, or damage transfer to the Buyer upon delivery.
11. Warranty
Warranty information is available on the website. Returns under warranty must be authorized by Race2Podium. Defective products will be repaired or replaced. Costs and risks for returns are the responsibility of the Buyer. Warranties do not cover consumables, abnormal use, or unauthorized repairs.
12. Liability
Race2Podium is not responsible for indirect damages, stock shortages, unavailability, or misuse of products. The website may contain third-party information for which Race2Podium is not liable.
13. Partial Invalidity
If one or more provisions are invalid, the other provisions retain full force and effect.
14. No Waiver
Failure to enforce a provision does not constitute a waiver of that provision in the future.
15. Governing Law
Sales of products are subject to applicable law of the jurisdiction where the seller operates.
16. Data Protection and Privacy
Information collected during orders is necessary for order management. Buyers may access, correct, or delete their personal data held by Race2Podium.
17. Customer Service and Order Tracking
For any information, the Buyer may contact customer service by email.